Program management

Programs that deliver — and stay honest along the way.

We build and run efficient multi-project programs. Charters, roadmaps, benefits, risk, and the steady stakeholder rhythm that keeps complex work on track.

A program is a set of related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits not available from managing them individually. PMI — Standard for Portfolio Management, 4th ed.

Strategic alignment

Strategy first, then structure.

A program only earns its keep when it advances real strategic objectives. We start there and let the rest follow.

  • Stakeholder engagement We align the program (or a portfolio of programs) with the organization's strategic objectives, and provide regular, transparent reporting on progress.
  • Business plan and portfolio development Strategic planning across a one-to-five-year horizon: prioritization by cost-benefit, organization into a portfolio of programs, implementation planning, and progress tracking.
  • Program business case and charter A program-specific business case linking benefits to strategy, followed by a charter detailing scope, risks, benefits, goals, timing, and stakeholders.
  • Roadmap development A high-level visual implementation plan showing the program's components, milestones, and the link back to charter goals.

Benefits assurance

Make sure the benefits actually arrive.

Benefits forecasted in a business case have a way of dissolving over time. Assurance is how we keep them tied to reality.

  • Benefits register KPIs that track delivery of the program benefits envisioned in the business case. Each one carries its risks, status, target completion date, and owner.
  • Benefits assurance program Simple, effective assurance built from the ground up — work process, assurance checks, the information system to track them, and training rollouts.
  • Risk management End-to-end threat and risk management, including a web-based risk register for identification, assessment, prioritization, and resolution. We coach teams to facilitate cross-functional risk reviews that focus on highest-impact issues first.

Governance

Work processes that hold up.

Strong programs run on clear processes — written down, kept current, and followed.

  • Work process development Building processes from start to finish, then maintaining them against internal and external standards. We roll out changes carefully across large, diverse organizations.
  • Work process digitalization Streamlined digital workflows that surface analytics on how processes are actually performing — not just how they're written.
  • Program information management An information management plan tailored to the program, so collaboration stays efficient as the program scales.

Background

Built on operating experience.

Two decades inside engineering and operations — including a $55M turnaround program with an 800-job, 950-person team delivered on budget, ahead of schedule, with zero recordable injuries. That's the bar we hold for the programs we run.

Program management

Tell us about the program.

We'll listen first and propose a sensible next step.

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